Privacy Policy for Strada Performance

At Strada Performance, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information from visitors to our website:

• Personal Information: This includes any details that can identify you, such as your name, email address, billing and shipping addresses, payment information, and phone number. We collect this information when you make a purchase, create an account, or contact us through our site.

• Non-Personal Information: This includes data that cannot directly identify you, such as your browser type, IP address, device information, and browsing behaviour on our website. This information is used to improve our site and services.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Process Orders: We use your personal information to process and fulfil your orders, including shipping and billing purposes.
• To Communicate With You: We may contact you to provide order updates, respond to customer service inquiries, or send important information related to your account.
• To Improve Our Services: Non-personal information helps us enhance the user experience on our website, such as improving site functionality, security, and content.
• Marketing: With your consent, we may send promotional emails about new products, services, or special offers. You can opt-out of these communications at any time.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers (such as payment processors, shipping companies, and email marketing platforms) to assist in completing transactions or providing services on our behalf. These providers are obligated to protect your information and use it only for the purposes for which it was shared.

• Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests, such as subpoenas or court orders.

4. Data Security

We take appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. This includes using encryption technology (such as SSL) for sensitive information during transmission and employing industry-standard security protocols.

However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of any information you send to us.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device to collect non-personal information such as your browsing preferences and interactions with our website.

You can control cookie settings through your browser settings, including disabling cookies. However, doing so may impact the functionality of certain features on our site.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights and Choices

You have the right to:

• Access and Correct Your Information: You can request to view, update, or correct your personal information at any time by logging into your account or contacting us.
• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the unsubscribe link in any promotional email we send you or by contacting us directly.
• Delete Your Account: You may request that we delete your account and associated personal information, subject to legal and contractual obligations.

8. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information from our systems.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will take effect as soon as it is published. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Email: info@strada.co.za

By using our website, you agree to the collection and use of your information as outlined in this Privacy Policy.